Sr. Technical Product Manager – 2285268
Careers at UnitedHealth Group
We’re creating opportunities in every corner of the health care marketplace to improve lives while we’re building careers. At UnitedHealth Group, we support you with the latest tools, advanced training and the combined strength of high caliber co-workers who share your passion, your energy and your commitment to quality. Join us and start doing your life’s best work.SM
Technology
At UnitedHealth Group, we’re not just using technology to help millions receive care, we’re evolving it. From the most advanced development tools and methodologies to the highest levels of cybersecurity, we’re doing, sharing and learning new ways to make technology and health care work better every day. Join us and you’ll be challenged to do your life’s best work.SM
Clinical
Compassion. It’s the starting point for health care providers like you and it’s what drives us every day as we put our exceptional skills together with a real feeling of caring for others. This is a place where your impact goes beyond providing care one patient at a time. Because here, every day, you’re also providing leadership and contributing in ways that can affect millions for years to come. Ready for a new path? Learn more, and start doing your life’s best work.SM
Customer Service
Our customer service & claims teams are helping people from around the world. We can bring out your best as you put your listening, analytical and problem solving skills to work in a setting that is geared to helping improve lives and enhance health care for millions. Here, you’ll discover a wealth of pathways for professional growth within Customer Service and across our global economy. Join us and find out why this the place to do your life’s best work.SM
Sr. Technical Product Manager – 2285268
EMPLOYER: United HealthCare Services Inc.
JOB TITLE: Sr. Technical Product Manager
LOCATION: 9700 Health Care Lane, Minnetonka, MN 55343
DUTIES: Build collaborative relationships with UHC Medicaid team members including Marketing, Member Experience, Operations, Product, and IT. Understand Medicaid market, business objectives and strategies. Partner with C&S marketing and experience to define the digital vision, objectives, key results, and benefits and then track OKRs to measure success/outcome. Analyze data, including member feedback, member digital activity, call and chat data, technical performance reports and other information to drive strategy, tactics and resolve product issues. Monitor data trends to influence strategy and product planning, as well as product accuracy. Write capability documents, user features and technical requirements, user stories and other artifacts required for digital delivery and software development. Collaborate with experience, design, operations, marketing, and delivery partners to produce capability and feature requirements to ensure quality and effective execution. Work with product owners and managers, designers, and scrum teams to deliver commitments made through requirements, planning, and delivery. Partner with senior leadership to define the digital vision, goals and benefits and then track KPI’s to measure success/outcome. Engage and collaborate with project sponsors to jointly define emerging projects and shepherd them through the Digital development process. Support the development of the overall digital product strategy and roadmap. Support the execution of portfolio projects impacting the digital member experience including those sponsored by UHC and Optum digital partners. Lead ad hoc projects with cross functional teams supporting key business goals. Develop and maintain regular communications to support leadership and business partner team communications. Work with all businesses to identify new product features that drive objectives and key results. Telecommuting is available from anywhere in the U.S.
REQUIREMENTS: Employer will accept a Master’s degree in Engineering, Business Administration, or related field and 4 years of experience in the job offered or in a Technical or Product Management related occupation. Position requires 4 years of experience in the following:
• Developing digital product roadmaps and prioritize work across competing lines of business;
• Managing portfolios of consumer-centric digital experiences on web and mobile app with proven, positive impacts to engagement and KPIs;
• Quantitative and qualitative analysis using DOMO, Qualtrics, Adobe Analytics and Tableau, leading to insights and strategic recommendations;
• Managing intake and full project life-cycle documentation, including status, risks, and executive reporting using AHA! and Workfront.
• SPLUNK;
• CA Rally;
• JIRA;
• SharePoint;
• MS Office;
• Figma;
• MIRO;
• AEM (Adobe Experience Manager);
• ServiceNow;
• InVision;
• MTAG (Medicare Tracking Approval Governance);
• MOTE (Member Outreach and Touchpoint Engine).
RATE OF PAY: $132,000.00 – $180,659.00/Year
Please apply via careers.uhg.com and search for job #2285268
Careers with UnitedHealthcare. Let’s talk about opportunity. Start with a Fortune 6 organization that’s serving more than 85 million people already and building the industry’s singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they’re found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that’s second to none. This is no small opportunity. It’s where you can do your life’s best work.(sm)
UnitedHealth Group offers a full range of comprehensive benefits, including medical, dental and vision, as well as matching 401k and an employee stock purchase plan.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Additional Job Detail Information
Requisition Number 2285268
Business Segment UHC Benefit Ops – Consumer Ops
Employee Status Regular
Job Level Individual Contributor
Travel No
Is_Internal:
External
Overtime Status Exempt
Schedule Full-time
Shift Day Job
Telecommuter Position Yes
Similar Jobs:
Our Hiring Process
We want you to know what our hiring process looks like. Watch the video and find out what to expect along the way.
Careers at Optum
If you want to use your abilities to help us challenge the status quo and achieve on our ambitious mission, this is the right place for you. We are creating and delivering quality health care solutions that deeply impact the health care system. And this means opportunities for people like you to grow and innovate with us.
Closing the GAP
Our team members help close the gap in health care. Take a closer look and see how Lisa helps members navigate a complex health care system.
Our Blog
A Day in the Life – An Interview with an Optum HouseCalls Nurse Practitioner and a UnitedHealthcare Nurse Case Manager
A Nursing career at UnitedHealth Group can be challenging, yet very rewarding at the same time. Our Registered Nurses and Nurse Practitioners are caregivers through and through. At UnitedHealth Group, they work in a fast-paced environment directly with patients providing compassionate, personal care.
Former Interns Tell Us How They Landed a Full Time Job at UnitedHealth Group
Getting an internship UnitedHealth Group is not only an opportunity to do something extraordinary with your summer, it’s also an opportunity to land your first full time job. Most college students know the last internship before graduation is perhaps the most important one.
Ensuring you are a right fit before you apply
So you’ve searched our open jobs and are ready to submit your application. But how do you know if a specific job is right for you? Here are four questions to consider before applying
Our Blog
Big Data and Health Care
At UnitedHealth Group we work with the largest collection of health related data. It's an opportunity and challenge on an enormous scale using SAS, R/Python, Hadoop, MapReduce and every emerging platform that makes sense for a team that makes the biggest difference in health care. Check out our interview with Ashish C., an Analytics Senior Director here to learn more.
How Innovation Drives Health Care
At UnitedHealth Group, the technology and innovation we invent is in service of a future where health care serves everyone more fairly, productively and consistently. We put a series of questions to Pat Keran, Senior Director at Optum, to explain what innovation means for his team, UnitedHealth Group and health care globally.
How Innovation Drives Health Care
At UnitedHealth Group, the technology and innovation we invent is in service of a future where health care serves everyone more fairly, productively and consistently. We put a series of questions to Pat Keran, Senior Director at Optum, to explain what innovation means for his team, UnitedHealth Group and health care globally.
Our Blog
A Day in the Life – An Interview with an Optum HouseCalls Nurse Practitioner and a UnitedHealthcare Nurse Case Manager
A Nursing career at UnitedHealth Group can be challenging, yet very rewarding at the same time. Our Registered Nurses and Nurse Practitioners are caregivers through and through. At UnitedHealth Group, they work in a fast-paced environment directly with patients providing compassionate, personal care.
Diversity in Clinical Leadership: 7 things to know from Dr. David Williams
We're committed to diversity and inclusion in everything we do. It’s ultimately what helps us understand a variety of perspectives and provide quality care to our diverse member population. If you’re interested in working for an organization that values diversity, this leader interview is a must read.
A Day in the Life – An Interview with an Optum HouseCalls Nurse Practitioner and a UnitedHealthcare Nurse Case Manager
A Nursing career at UnitedHealth Group can be challenging, yet very rewarding at the same time. Our Registered Nurses and Nurse Practitioners are caregivers through and through. At UnitedHealth Group, they work in a fast-paced environment directly with patients providing compassionate, personal care.
Our Blog
Telecommuting During COVID-19
Here at UnitedHealth Group, we've adjusted the way we work as a result of COVID-19. At this moment, 90% of our non-clinical staff is working from home around the globe, prior to COVID-19 42% of our non-clinical staff was already working from home. This is a change for many of our employees, so we provided them with tips to set them up for success. If you find yourself in unfamiliar territory working remotely for the first time, we hope you'll find these useful.
6 Tips to Help You Reach the Interview Stage
Ready to apply? That's great! Or maybe you've applied a few times and clicked on this blog out of frustration. Whatever the reason, we’re glad you're here. Let's get down to the nitty gritty and give you the information you’re looking for. We've put together some tips based to help you be more successful when applying at UnitedHealth Group.
Pharmacy Technician Career Paths at UnitedHealth Group
A Pharmacy Technician career at UnitedHealth Group can be challenging, yet very rewarding at the same time. Our Pharmacy Technicians aren’t just clerks and cashiers. At UnitedHealth Group, they work in a fast-paced environment directly with patients entering and filling prescriptions and communicate with physician’s offices to provide personal and detailed service.