Senior Capability Analyst – Remote

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

As a Senior Capability Analyst, you will play a crucial role in our ability to deliver products to the market and effectively manage internal business functions. Your primary responsibility will be to align capability management with our business and product strategies. This will involve designing and developing effective capabilities, as well as managing the capability portfolio throughout its lifecycle to ensure maximum impact on our business or across the entire enterprise. Additionally, you will leverage market insights to monitor trends and the external landscape, informing our capability strategies and customer use case scenarios. The success of this role depends on delivering sustainable and financially sound solutions that address specific problems, enabling successful product delivery to external customers or improving internal business function performance. You will also be responsible for driving adoption of these solutions among internal business clients and defining the future direction of capabilities to support our overall business strategy and identify new opportunities.  

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. 

Primary Responsibilities:

• Align capability management with business and product strategies to ensure effective delivery of products and efficient management of internal business functions
• Design and develop features that address specific problems and contribute to successful external product delivery or improved internal business function performance 
• Deliver sustainable and financially sound solutions that solve specific problems and support successful product delivery or internal business function performance
• Drive adoption of capabilities among internal business clients, ensuring their understanding and utilization of the solutions
• Address business needs / requests: Define the future direction of features to support our overall business strategy and identify new opportunities for growth and innovation
• Develop and maintain working relationships with individuals across a variety of functional areas
• Facilitate or assist with group meetings, provide agendas and follow up with meeting minutes
• Participate in the process design and support project implementation teams in process improvement activities
• Diagnose process improvement opportunities and develop solutions using principles of process excellence and related tools
• Ability to prioritize and balance multiple priorities 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 2+ years of functional experience in health plan environments
• Intermediate level of proficiency with MS Office (Outlook, Word, Excel, and Power Point)
• Proven excellent communication, time / project management, problem solving, organizational, and analytical skills
• Proven history for successfully prioritizing multiple tasks, priorities, projects, and deadlines
• Proven to possess a professional, approachable, positive, team-oriented attitude

Preferred Qualifications:

• 1+ years of experience with project methodology (requirements, design, development, test, and implementation)
• Experience with CA Agile Rally
• Knowledge and experience with Agile methodology  
• Knowledge of Defect Life Cycle and Defect Management 
• Demonstrated to deliver presentations at different levels of the organization
• Currently working in UHC Operations & Experience
  

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy 

The salary range for this role is $71,600 to $140,600 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.