Associate Director, Payer Growth & Sales Readiness

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

 

This position is responsible for the continuous assessment and ongoing development/strengthening of payer training curriculums that drive continuous and impactful engagement, resulting in the growth of pipeline and client retention.

 

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

 

Primary Responsibilities:

• Develop, refine, and socialize best practice sales training and education programs across the Optum Payer portfolio, in collaboration with matrix partners
• Understand the needs and requirements of sales and matrix partners to ensure robust onboarding and continuous learning experience
• Create and facilitate role-based certification programs for new hires and existing team members 
• Develop training programs and content incorporating consultative selling and instructional design principles
• Manage ongoing inventory for continued learning and development needs, including support of new Go-To-Market initiatives, upsell and cross-sell campaigns
• Point of contact as the voice of growth and market with product and business leadership to articulate sales enablement and process hardening needs
• Deliver weekly open mic and training sessions, including managing the training calendar and content for each session 
• Support strategic product launches, sales promotion campaigns, and drive synergy between growth, market, and product organizations. Ensure growth and market approaches are fully understood
• Build awareness and uptake of the Optum Payer Value Story, ensuring the team can articulate it adequately and consistently to the market/clients
• Ensure new innovations, trends, and emerging markets information reach the field
• Identify, establish, and implement frameworks, processes, and tools to improve go-to-market efficiency
• Partner with the growth team to identify and address product information and support gaps. Gather data to determine additional team training needs
• Establish tailored onboarding training and development maps for each growth and market new hire roles to ensure a seamless onboarding experience
• Build tools and processes to ensure Optum product information is effectively disseminated and understood by the field

 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 8+ years of career progression in sales effectiveness within a matrix, deadline-driven organization. 
• Experience in development and delivery of training 
• Experience in the healthcare industry
• Intermediate level proficiency in Word, Excel, Outlook, and PowerPoint
• Proven ability to think critically, solve problems and make decisions without guidance 
• Direct experience working with senior leadership teams and stakeholders including Director and VP level 
• Ability to work standard day hours in CST or EST time zone 

 

Preferred Qualifications: 

• Knowledge of OI Payer solutions
• Experience selling or managing products within healthcare technology  
• Previous direct sales experience within the healthcare industry 
• Advanced skills in SharePoint and SharePoint platform-specific tools
• Proficiency in Microsoft Teams
• Effective organization, collaboration, and influencing
• Ability to manage and prioritize several projects and deliverables
• Ability to be flexible and work with ambiguity
• Proficiency in writing, communicating, and to effectively deliver content

 

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

 

The salary range for this role is $106,800 to $194,200 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

 

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

 

 

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

 

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.