Clinical Program Manager (Remote)

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The Manager Care Advocates – Clinical Program Manager supervises a team of licensed staff focused on behavioral health and emotional well being navigation and support. This team is primarily responsible for care and case management of behavioral health and substance abuse services. Provides care management services through review and evaluation of inpatient and outpatient behavioral health treatments for medical necessity, emergency status, and quality of care. The manager ensures that the team is functioning at operational effectiveness and efficiency by continuously monitoring team performance and taking corrective action when necessary. The manager will “flex” to support team functions when schedules or volumes require it. The manager mentors and is a role model who encourages the team to strive toward excellence and professionalism. 

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.   

   

Primary Responsibilities: 

• Sets and reinforces member focused team culture
• Manages a team of licensed clinical staff (telecommuters) in order to deliver sound clinical decisions and quality documentation to customers
• Prepares reports and analyzes data in order to coach team to meet metrics successfully
• Identifies trends and interventions as needed in a positive, change oriented environment
• Ensures the timeliness and appropriateness of the services provided by the Care Managers

This is a work from home position and can reside anywhere in the USA.  The core hours are 10:45 AM – 7:15 PM (Central Time) Monday – Friday with the ability to flex as needed.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

 

• Independently Licensed Mental Health Clinician with a master’s degree in psychology, social work, counseling or marriage, or family counseling, licensed Ph.D., or an RN with 2+ years of experience in behavioral health
• Valid clinical license in your state of residence
• 5+ years of behavioral health experience post licensure
• 5+ years of management and/or leadership experience
• Proficient in Microsoft Applications to include Word, Excel and Outlook

Preferred Qualifications:  

• Child and family experience 

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, or Washington residents is $88,000 to $173,200 annually. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives. 

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy  

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

 

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

  

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.