Job Details2020-12-21T21:58:08+00:00

Per Diem Associate Patient Care Coordinator

Número da Requisição: 2302487
Área de Carreira: Clinical
Localização da vaga: Waukesha, WI

Doctor consulting nurse at nurse station.

Carreiras no UnitedHealth Group

Estamos criando oportunidades em todas as áreas da assistência à saúde para melhorar vidas enquanto construímos carreiras. No UnitedHelath Group, apoiamos você com as ferramentas mais recentes, treinamento avançado e a força combinada de colegas de trabalho de alto calibre que compartilham sua paixão, sua energia e seu compromisso com a qualidade. Junte-se a nós e comece a fazer o melhor trabalho da sua vida.SM

Carreiras em Tecnologia

No UnitedHealth Group, não estamos apenas usando a tecnologia para ajudar milhões a receber cuidados, estamos evoluindo. Desde as ferramentas e metodologias de desenvolvimento mais avançadas até os mais altos níveis de segurança cibernética, estamos compartilhando e aprendendo novas maneiras de fazer com que a tecnologia e os serviços de saúde funcionem melhor todos os dias. Junte-se a nós e você será desafiado a fazer o melhor trabalho da sua vida.SM

Carreiras Clínicas

Compaixão. É o ponto de partida para profissionais de saúde como você e é o que nos move todos os dias, ao juntarmos nossas habilidades excepcionais com um verdadeiro sentimento de cuidar dos outros. Este é um lugar onde seu impacto vai além de cuidar de um paciente por vez. Porque aqui, todos os dias, você também fornece liderança e contribui de maneiras que podem afetar milhões nos próximos anos. Pronto para um novo caminho? Saiba mais e comece a fazer o melhor trabalho da sua vida.SM

Carreiras em Serviço ao Cliente

Nossas equipes de atendimento ao cliente e ouvidoria estão ajudando pessoas de todo o mundo. Podemos oferecer o melhor de você, ao colocar suas habilidades de escuta, análise e resolução de problemas em um ambiente voltado para ajudar a melhorar vidas e melhorar a assistência médica para milhões. Aqui, você descobrirá uma variedade de caminhos para o crescimento profissional no Atendimento ao Cliente e em toda a economia global. Junte-se a nós e descubra por que esse é o lugar para fazer o melhor trabalho da sua vida.SM

$750 SIGN ON BONUS FOR EXTERNAL APPLICANTS

Explore opportunities with Optumin strategic partnership with ProHealth Care. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion and innovation. Be part of a collaborative environment that strives for excellence, nurtures respect and ensures high-quality care delivery to our patients. Join us in making an impact as an Optum Team Member supporting Pro Health Care and discover the meaning behind Caring. Connecting. Growing together. 

Pewaukee Campus, part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Per Diem Associate Patient Care Coordinator to join our team.

The Per Diem Associate Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.

Location:  725 American Ave Waukesha, WI 53188

HoursHours are as needed must be open to working 1st, 2nd & 3rd shift

Primary Responsibilities:

  • Greets visitors and patients in person, or communicates by telephone or video conferencing, upholding excellent customer service
  • Enters and updates patient demographic and financial information, ensuring the patient is fully registered as early in the process as possible
  • Obtains appropriate applications and forms, confirming signatures are on file. Photocopies/scans documents as needed
  • Provides patients with financial responsibility information and collects patient liabilities, documents amount in the appropriate fields, and balances the cash box daily
  • Works with partnering departments (Financial Counseling, Scheduling, Financial Clearance, and clinical areas) to ensure all aspects of the patient’s encounter are completed as needed
  • Provides wayfinding instructions and assists with hospital information as requested
  • Coordinates patient admission needs, bed assignments, and tracking boards where applicable
  • Meets or exceeds audit accuracy standards. Works worklists and error reports timely, and proactively seeks assistance to resolve as needed
  • May perform other duties upon request

What are the reasons to consider working for UnitedHealth Group?   Put it all together – competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

  • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
  • Medical Plan options along with participation in a Health Spending Account or a Health Saving account
  • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
  • 401(k) Savings Plan, Employee Stock Purchase Plan
  • Education Reimbursement
  • Employee Discounts
  • Employee Assistance Program
  • Employee Referral Bonus Program
  • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
  • More information can be downloaded at: http://uhg.hr/uhgbenefits

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma/GED (or higher)
  • 1+ years of customer service experience in an office setting or professional work environment
  • Basic level of proficiency in Microsoft Office Products
  • Ability to work within 1st, 2nd and 3rd shift
  • Ability to travel to other local sites as needed
  • Must be 18 years of age or older

Preferred Qualifications:

  • Experience in a medical office or hospital admitting/registration office
  • Experience with electronic medical records system
  • Knowledge of medical terminology

Soft Skills:

  • Strong communication and customer service skills both in person and via phone 
  • Strong organizational and time management skills 
  • Ability to multi-task and prioritize tasks to meet all deadlines 
  • Ability to work well under pressure in a fast-paced environment 
  • Ability to work independently and maintain good judgment and accountability 
  • Demonstrated ability to work well with others
  • Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others 

    

**PLEASE NOTE** The sign-on bonus is only available to external candidates.  Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis (“Internal Candidates”) are not eligible to receive a sign on bonus. 

    

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. 

    

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

   

    

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

   

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.

    

    

#RPO, #RED

Detalhes da Vaga

Número da Requisição 2302487

Segmento de Negócios OptumInsight

Condição Empregatícia Temporary

Nível de Emprego Individual Contributor

Viagem No

Status de hora extra Non-exempt

Horário de Trabalho Part-time

Turno Variable

Posição de trabalho à distância No

Trabalhando no UnitedHealth Group

No UnitedHealth Group, você trabalhará ao lado de uma equipe de pessoas apaixonadas pelo que fazem e buscando conquistar os mesmos objetivos. Nossa presença e operações comerciais estão se expandindo em todo o mundo, expondo você a colegas e membros da equipe com experiências e pontos de vista amplamente divergentes.

Nossa Cultura

Saiba como estamos construindo equipes onde cada indivíduo é reconhecido por sua experiência e contribuições únicas.

Grupo diverso de pessoas conversando em um ambiente de trabalho.

Trabalhando no UnitedHealth Group

No UnitedHealth Group, você trabalhará ao lado de uma equipe de pessoas apaixonadas pelo que fazem e buscando conquistar os mesmos objetivos. Nossa presença e operações comerciais estão se expandindo em todo o mundo, expondo você a colegas e membros da equipe com experiências e pontos de vista amplamente divergentes.

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