Program Manager, Integrated Care Delivery – Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

 

The Program Manager will be a part of a team responsible for solving some of the most complex issues facing health systems across the US. Our clients seek transformational solutions to managing clinical operations – including Care Management and Clinical Variation Reduction – to reduce cost of care, improve quality and patient outcomes, and bring innovative solutions to solve complex problems. This individual will lead opportunity analysis, solution design, financial measurement and implementation. The ideal candidate must be passionate about improving care delivery, effective at working in a fast-paced, high-energy environment, and confident in their interactions with senior leaders (C-suite), providers, and business partners.

 

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. 

 

Primary Responsibilities: 

• Perform project / program management activities for an engagement in Maine, including monitoring client scope, creating and tracking deliverables, creating status reports, identifying and mitigating risks, managing resource plans and budgets, and monitoring successful achievement of project goals
• Manage multiple complex workstreams simultaneously in a rapidly changing environment
• Oversee detailed data analytics and financial projections (e.g., MicroStrategy, Excel), and translate findings to operational stakeholders
• Define and manage the creation of artifacts or deliverables that effectively summarize findings, support fact-based recommendations, and provide appropriate detail to substantiate conclusions 
• Present final deliverables to client executives and sponsors
• Lead and collaborate with cross-functional teams, internal and external, on project approach, strategies, and work plans
• Lead the design and implementation of recommended solutions 
• Identify opportunities for client account growth and perform a leadership role in conjunction with the sales leaders to close add-on business 
• Lead as a brand ambassador for Optum’s full suite of products and services to meet client needs
• Oversee and manage Optum Advisory team members either directly or through a matrixed, client-based environment
• Communicate clear direction and delegate responsibilities to team members when needed, providing management and coaching
• Build and manage relationships with client stakeholders, executives, and decision-makers, leading with influence to drive change

 

Qualified candidates will be expected to effectively demonstrate:

• Exceptional written and verbal communication skills, including experience leading client meetings and communications
• Solid time management, organizational, and prioritization skills with proven ability to drive initiatives and work independently in a fast-paced environment
• Excellent analytical skills, including demonstrated ability to identify key issues, analyze data, and solve complex problems
• Highly adept at handling ambiguity, including demonstrated conflict resolution and risk remediation skills
• Flexible team player, collaborative work style, and solid interpersonal skills, dedicated to contributing toward the desired outcome

 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications: 

• 5+ years of experience in management consulting and/or health systems engineering
• 5+ years of experience in project management, including building and creating project / program deliverables with the ability to manage multiple complex workstreams concurrently
• 3+ years of experience in an acute care setting of a complex or academic health system
• Experience successfully leading cross-functional teams and providing mentorship to junior team members 
• Experience managing workplans, budgets, and tracking metrics to assess initiative progress and overall project health, including identifying and mitigating key issues
• Experience working with health system executives and leadership
• Experience with data management tools and/or BI tools (e.g., Tableau, Power BI)
• Advanced Microsoft Office expertise, specifically Excel and PowerPoint
• Willing or ability to travel up to 80% – willing and able to be onsite in Maine, Monday – Thursday, or as client needs dictate; must be able/willing to work Eastern Time Zone business hours regardless of remote base location

 

Preferred Qualifications:

• Lean six sigma certifications 
• Hospital operations, case management and/or clinical variation consulting experience 
• Experience with industrial and/or systems engineering
• Experience in clinical transformation solution design and implementation resulting in significant recurring financial benefit 
• Experience in a client account growth and relationship expansion role

 

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy 

 

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $110,200 to $188,800 annually based on full-time employment. We comply with all minimum wage laws as applicable.

 

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.   

 

 

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

 

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.