Capability Manager – Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Perform research, design, development, and management of new or existing products or capabilities to support the sale and/or internal use of services, solutions and/or functions. Responsible for delivering and/or reviewing product or capability performance against expectations and facilitates or influences changes to portfolio to improve value, competitive position, and optimal performance to meet customer or market needs. Partners with internal or external stakeholders (key customers, partnerships, etc.) to define and drive future product or capability direction. 

Accountable for delivering sustainable, financially sound solutions that solve a specific problem and enable successful external product delivery and/or internal business function performance, while driving adoption with internal business clients and define future capability direction that supports business strategy and new opportunities. Responsible for specific services, functions, and solutions available internally or as a supporting element of a product, typically not sold stand-alone externally. Positions in this function play a critical role in ability to deliver products to market and/or manage internal business functions. Capability management requires alignment to business and/or product strategy, effective design and development, and ongoing management of capability portfolio across the full lifecycle to ensure business-specific or cross-enterprise impact. Represent and cascade the vision and current scope definition to working teams. Support the prioritization of capabilities based on vision and scope. Lead generation of product design and experience requirements for capabilities. Leverage market insights to monitor trends and external landscape, and to inform capability strategies and customer use case scenarios. 

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Own and drive management and evolution of assigned capabilities
• Sets team direction, resolves problems, and provides guidance to members of own team
• Turnover capabilities to IT for feature elaboration and release planning
• Manages to timelines and schedules of the product requirements
• Adapts departmental plans and priorities to address business and operational challenges- Influences or provides input to forecasting and planning activities
• Product, service, or process decisions are most likely to impact multiple groups of employees and/or customers (internal or external)
• Support generation of operational readiness considerations related to specific capabilities
• Drive and facilitate stakeholder discussions to ensure requirements are captured and internal stakeholders are aligned 
• Obtain director and VP level approval of capability content
• Turnover capabilities to IT for feature elaboration and release planning
• Support the translation of capabilities to features and working product
• Manages to timelines and schedules of the product requirements
• Escalate concerns as appropriate

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5+ years of experience with healthcare, managed care and/or health insurance data analysis, business operations, or application development
• Experience writing detailed requirements without ambiguity
• Experience conducting research on business and user needs
• Knowledge of user experience best practice
• Cross-functional leadership and the ability to take initiative
• Excellent prioritization, organization, communication, and time management skills
• Self-motivated with a mindset of continuous learning
• Excellent critical thinking and analytical skills

Preferred Qualifications:

• Exposure to Agile/Scrum development methods
• Demonstrated experience presenting to executive levels
• Intermediate knowledge and usage of Visio/Word 
• Demonstration of leading and influencing teams without authority

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $110,200 to $188,800 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.