Product Manager, Optum Rx Product and Strategy GLP-1 Domain – Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.  

This Product Manager role will be responsible for supporting our GLP-1 in-market products within the OptumRx product & strategy portfolio. The Product Manager is responsible for understanding the portfolio strategy, market needs, product value levers and all aspects of product delivery.  Day to day responsibilities may include key external vendor contact, operational process execution and optimization, interface with clients & client management to present product concepts, acting as subject matter expert to promote our products both internally and externally, and analysis of and tracking of product KPIs. Additionally, this role requires cross-functional collaboration to remediate operational pain points or other constraints that may be impacting client satisfaction and member experience.  

This role will interface with OptumRx functional partners, vendor partners, customers, sales and client management teams to support product function and ensure product competitiveness in the market. Skills the role must leverage include: strategic thinking, understanding client and consumer needs, quantitative analysis, collaboration, decision making and leading in ambiguous circumstances. This role is expected to be self-directed, while partnering effectively with operations, IT, marketing, finance, sales, reporting, and other functional areas to lead cross-functional teams to manage and incrementally improve existing market products. 

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Lead product management for products with market adoption across multiple segments. Monitor product performance, identify opportunities for continuous improvement, execute on product roadmap and serve as subject matter expert
• Serve as key day-to-day contact for external vendor partners. Identify opportunities to enhance vendor offerings for improved performance or client satisfaction
• Identify and resolve technical, operational and organizational problems outside own team
• Support and troubleshoot client implementation of vendor programs as needed. Identify process opportunities for immediate remediation and continuous improvement
• Routinely collect and analyze product performance data (e.g., market; financial; operational) to inform product roadmap. Responsible for presenting opportunities to enhance existing product performance
• Identify and execute problem solving for key client and/or member pain points as they arise on the day-to-day. Identify and implement opportunities to systematically remediate
• Support documentation and standards for existing product operational processes to ensure consistency and efficiency
• Support sales and account management for key client activities
• Understand market and consumer needs, as well as the competitive landscape
• Collaborate with internal leaders and external partners to gain an understanding of their business needs and adapt product strategy, priorities, and business plans accordingly

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 2+ years of “non-technical” product management experience with a business focus including execution of product roadmaps and driving near and long-term strategies within the healthcare industry
• Experience achieving goals in a matrix environment, working collaboratively and cross functionally with peer group and internal/external business partners to overcome obstacles to achieve project results
• Experience communicating and influencing business partners, such as executive presentations and client meetings
• Experience creating Power Point decks & slides, presenting go-to-market information
• Intermediate experience in Excel including, data analysis, data summarization, visualization and manipulation (using V-Look up)

Preferred Qualifications:

• Product Management experience within PBM, Pharmacy or Pharma
• Experience with ORx systems such as: RxClaim and PAS to troubleshoot issues & extract data
• Vendor management and/or client facing account management experience
• Clinical consulting experience
• Optum Rx operations experience, i.e.: client implementations, prior authorizations, benefit operations management experience

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

The salary range for this role is $89,800 to $176,700 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. 

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.