Product Manager

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

In healthcare, evolution doesn’t just happen. It takes innovation, imagination, and a passion for solving problems in new and better ways. And innovation is taking place at a lightning-fast pace every day at Optum. 
As the fastest growing part of the UnitedHealth Group family of businesses, we’re expanding our team in Ireland and creating excellent opportunities for those who want greater purpose and more impact in their work. We’ll provide the investment, support, and resources to advance your career. You’ll provide the talent, ambition, and drive.

About the role:

In healthcare, evolution doesn’t just happen. It takes innovation, imagination, and a passion for solving problems in new and better ways. And innovation is taking place at a lightning-fast pace every day at Optum. 
As the fastest growing part of the UnitedHealth Group family of businesses, we’re expanding our team in Ireland and creating excellent opportunities for those who want greater purpose and more impact in their work. We’ll provide the investment, support, and resources to advance your career. You’ll provide the talent, ambition, and drive. 
Todays’ RCM is inherently complex due to opaque and payer-specific adjudication rules, incurring significant waste and inefficiency. Optum Insight is committed to delivering new technology and processes to improve the Revenue Cycle Management (RCM) workflow using advances in Gen AI and other state-of-the-art technology that would ultimately benefit all stakeholders involved in the healthcare ecosystem — payers, providers, and patients

As a Product Owner, you have the unique opportunity to act as an entrepreneur within Optum Insight, You will contribute to the planning, execution, and delivery of a product which solves problems and delight customers. You are the Voice of the Customer and work backwards from a deep understanding of customers’ problems.  You will maximize product value by defining product goals, product roadmap, and managing backlog, while working with our Technology and our Business stakeholders.

Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin office and telecommuting from a home-based office in a hybrid work model.

Primary Responsibilities of the Product Manager: 

•    Product Management:
o    Roadmap Planning: Create and maintain the product roadmap for outlining the development timeline and major milestones.
o    Backlog Management: Prioritize and manage the product backlog, ensuring that the team is working on features that deliver the most value.
o    Work with tech teams, business users, and business partners to understand requirements.

•    Technical Expertise:
o    Stay abreast of technological advancements and industry trends to inform product development.
o    Understand complex technical issues and facilitate problem-solving discussions.
o    Ensure the product adheres to technical, security, and regulatory standards.

•    Data-Driven Decision Making:
o    Use data and analytics to inform product decisions and measure success.
o    Establish and track key performance indicators (KPIs) for the product.

•    Stakeholder Engagement:
o    Act as a liaison between the Technology team and business stakeholders for your products.
o    Gather and analyze feedback from stakeholders to inform product decisions.
o    Communicate progress and challenges to stakeholders at regular intervals.

•    Agile and Process Improvement:
o    Champion Agile methodologies and continuous improvement within the tech product team.
o    Facilitate sprint planning, retrospectives, and daily stand-ups.
o    Monitor and report on product performance, using data to drive decisions.

•    Risk Management and Quality Assurance:
o    Identify and mitigate risks throughout the product development process.
o    Ensure quality assurance processes are integrated into product development.
o    Oversee the resolution of technical and customer-facing issues.

You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.

Required Qualifications of the Director, Product Management:

•    Bachelor’s degree in a technical field or equivalent practical experience
•    Proven Product Management experience 
•    Experience with end-to-end product delivery, including feature delivery and tradeoffs (prioritization) and contributing to engineering & technology strategy discussions
•    Experience working with cross-functional teams (e.g., research, engineering, UI/UX, Program Management, etc.)       
•    Proficiency in Agile methodologies and product management tools
•    Ability to analyze complex data and make informed decisions.
•    Experience and understanding of software development lifecycle and technologies.

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.

All telecommuters will be required to adhere to the UnitedHealth Group’s Telecommuter Policy.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2025 Optum Services (Ireland) Limited. All rights reserved.