Sr. Implementation Manager

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

 

The Sr. Implementation Manager is responsible for driving successful project implementations under the leadership and guidance of an Implementation Leader. This role involves leading project teams to achieve key deliverables and operationalizing Federal and State regulatory requirements.

 

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

 

Primary Responsibilities:

• Collaborate with Health Plan, Segment Leaders and Stakeholders to define project scope and key metrics for the implementation of Federal and/or State regulatory requirements
• Read, understand, and assess RFP materials, CMS, and State regulatory requirements to identify and document operational implications
• Oversee project intake, assessment, and funding approvals
• Create and manage project plans, risk trackers, and other standard project management documentation
• Solve complex problems and conduct complex analyses based on data and facts.
• Effectively lead meetings with cross-functional partners to achieve decision-making and action
• Define and document business requirements and process flows
• Proactively anticipate issues and facilitate resolution
• Hold teams accountable and effectively manage through influence to drive results
• Prepare and facilitate presentations and updates to senior leadership on project status and issues
• Drive solutioning and problem-solving across numerous functional areas
• Develop and implement strategies for national configurable solutions that accommodate Federal and State-specific requirements
• Build process frameworks and tools to support project implementation
• Provide general reporting, communication, and process improvements based on best practices and new innovations

 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 3+ years of project management experience managing multiple projects/tasks to meet contractual deadlines or other time-sensitive commitments
• Demonstrated understanding of Medicaid operational and regulatory expectations
• Knowledge of Federal and State regulatory requirements
• Comprehensive knowledge of managed care health plan experience, including but not limited to claims management and processing, member/provider call center operations, member eligibility, and provider operations
• Prior experience working in a matrixed environment on highly complex projects
• Ability to quickly gain credibility, influence, and partner with business leaders and the health plan community
• Experience developing, applying, and deploying processes, templates, and standards
• Proficient in using Excel, PowerPoint, Word, and Visio at an intermediate level
• Demonstrate the ability to work independently with minimal supervision

 

Preferred Qualifications:

• Experience with Medicaid, CHIP, Long Term Care, DSNP, and/or government health plans
• Excellent communication skills, both written and verbal

 

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

 

The salary range for this role is $89,800 to $176,700 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives. 

 

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

 

 

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

 

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.