Capability Manager – Remote

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. 

Primary Responsibilities:

• Engage with cross-functional teams to understand current and desired future states, utilizing business tools to create illustrations for business and IT partners to define capabilities and solutions
• Leverage agile methodology tools to refine capabilities/features through definition, grooming, solutioning, development, integrated testing, and deployment, while enabling appropriate engagement from product owners, subject matter experts, and stakeholders
• Accurately translate technical terms and concepts to non-technical stakeholders; effectively represent technical challenges and opportunities to internal stakeholders; leverage insights to adjust timelines and resource allocation
• Align capability roadmap with related business strategies and articulate a logical, iterative approach to delivering against the plan
• Translate clinical business needs into capabilities and requirements for governance approval and development by technology teams
• Work with multiple partners throughout the capability lifecycle
• Partner with development teams and business stakeholders to refine and define the capabilities and features of a product prior to development and release
• Build relationships with customers to deeply understand their needs
• Partner with key subject matter experts (SMEs) to identify value-add enhancements to existing capabilities
• Manage issues, risks, project work, and deliverables, engaging appropriate resources and providing recommendations and action steps
• Participate in technology evaluation and selection across the capability/product landscape, acting as the owner of business requirements while ensuring the right technical tools align with the enterprise technology strategy
• Provide a clear description and outline of product capabilities and features, establishing acceptance criteria for easy comprehension by the development team
• Partner closely with the development team on agile product development and communicate the status of capability development to business stakeholders
• Lead demos on behalf of senior capability leaders and business customers leveraging the product
• Participate in agile ceremonies appropriately
• Maintain a customer feedback loop with stakeholders and SMEs concerning product release, spanning internal and external customer perspectives

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 3+ years of experience in healthcare working in operations or supporting project or process implementations
• 1+ years of Project Management experience, including prior experience in successfully managing one or more major projects integrating multiple business areas or systems
• Experienced Agile practitioner who has functioned as a capability manager or a product owner
• Intermediate or greater proficiency with Microsoft Office products

Preferred Qualifications:

• Familiarity with clinical business needs and technology development processes
• Proven solid communication and interpersonal skills
• Proven ability to work effectively in a fast-paced, dynamic environment
• Proven track record of delivering high-quality projects on time and within budget
• Currently working in UHC Operations & Experience
  

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy 

The salary range for this role is $89,800 to $176,700 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.