Product Owner, Contract Hub – Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

As a Product Owner with OptumRx, you will help design the future processes in support of the Network Transformation.  You will be the liaison between the business and our technology teams to design the best technical solutions for quality and efficiency.   You’ll deliver the best processes that impact thousands of clients and have to opportunity to make a major impact on designing network strategy for the future.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. 

Primary Responsibilities:

• Product Owner for Contract Hub, a sales force tool used by the pharmacy contracting team to house contract and pharmacy data
• Develop and manage detailed project plans for projects that span multi departments and cross functional areas
• Lead business process & transformational improvement programs
• Build effective relationships and communicate regularly with team members and other stakeholders
• Provide consistent and thorough updates.  Identifies risks, implement a mitigation / action plan, and drive improved outcomes, communicate to senior leadership
• Work with Tech Leads and Business Owners to complete high level sizing to validate product roadmaps
• Advise the Leadership team to create scalable and efficient processes that meets business needs. This will include managing complex processes and coordinating end to end solutions with internal and external stakeholders
• Provide direction to translate specific requirements into operational processes that will be delegated to OptumRx technology teams
• Apply experience and knowledge to collaborate with technology partners to build new technical applications, as needed, that have the capacity to meet the scale and volume of the network needs
• Responsible for budget for technology products
• Lead cross-functional projects to innovate existing processes and software
• Defines training processes, overall technical consulting process, including detailed documentation for training materials, SOPs, job aids, templates, test scenarios, expected outcomes, validation methodology/processes, test results, and recommendations related to external data file requirements
• Works with internal stakeholders to proactively identify process improvements and drive their resolution
• Understands data standards and identifies data abnormalities
• Determines quality standards
• Monitors and measures data quality in all outputs that are delivered
• Promptly responds to service failures, resolves issues, and escalates concerns as appropriate
• Identifies and resolves technical, operational, and organization problems within and outside own team
• Keeps current with industries best practices and seeks additional training/seminars to improve skills for themselves and their team

Competencies:

• Outstanding communication and presentation skills
• Excellent organizational and time management skills
• Sharp analytical and problem-solving skills
• Critical thinker with excellent self-management skills

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 3+ years of years of experience of project management, business analysis and/or product management (or combination of the three)
• Experience with Salesforce system capabilities and functionality 
• Experience in working with Agile/Scrum, creating business requirements, writing user stories, and following the development process through user story acceptance
• Experience working with cross functional teams, driving and managing to decisions
• Experience making recommendations and decisions around process improvements, issues, technology solutions, enhancement needs and process updates
• Intermediate Excel experience 

Preferred Qualifications: 

• PSPO certification
  
• Advanced Excel experience
  
• Experience leading teams, making sound business decisions that support department needs and regulatory obligations
  
• Experience in gathering business requirements in Power BI, SQL or other software to generate reporting 
  
• Expertise in providing SME support to new product implementations, highlighting operational limitations/options using data to support the direction 
  

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy 

The salary range for this role is $89,800 to $176,700 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

 

 

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

 

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.