Associate UX/CX Designer – Remote

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

Designs and develops engaging, effective user experiences for a digital product or product type in order to drive customer adoption. Identifies requirements and enhances usability and aesthetic appeal of digital experience through the design of interactive flows, sketches, story boards, wireframes, motion studies, mock-ups and prototypes. Stays informed on technology and research on customer preferences, identifying opportunities to apply new technologies to enhance the digital experience. If role requires computer science and software engineering skills/ability to code, use User Experience (Tech) job function.

As an Associate UX Designer, you will work closely with various studio disciplines, design leadership, principal designers, strategists, product and business stakeholders to create compelling UI/UX designs for various features and experiences.

Job Scope and Leveling Guidelines:

• Has basic knowledge of theories, practices and procedures in a function or skill
• Performs routine or structured work
• Responds to routine or standard requests
• Uses existing procedures and facts to solve routine problems or conduct routine analyses
• Depends on others for instruction, guidance or direction

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. 

Primary Responsibilities:

• Take direction from senior designers, and create high quality experiences, deliverables such as flows, wire frames, story boards, interactive prototypes, etc.
• Review and QA experiences to ensure they are built as designed
• Comfort in ambiguity and changing user needs
• Effectively communicates (plans, approach &  progress/status of designs and design ideas)
• In collaboration with other designers and stakeholders, contribute to the design vision
• Demonstrates curiosity and growth mindset contributing to a product design environment that supports continuous learning and innovation
• Leverages best practice design principles and trends to contribute with insights and stellar user experiences
• Be a trusted design partner in a cross functional team (designers, engineers, product, researchers etc.), delivery designs on time and to the highest quality
• Collaborate and contribute reusable design components in partnership with Design System team

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 1+ years of hands on experience with information architecture, interaction design, UX design or graphic design
• 1+ years of incorporating user feedback in the design process (user research, NPS, Voice of the customer)
• 1+ years of experience with prominent industry design tools (Figma, Miro, Adobe Creative Suite, Sketch, Axure)
• 1+ years of experience building and/or utilizing personas to inform design decisions
• 1+ years of experience working in cross functional teams

Preferred Qualifications:

• Undergraduate degree in related field
• UX program graduate
• 1+ years of experience presenting to stakeholders

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy 

The salary range for this role is $59,500 to $116,600 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.