Informatics – Advisory Services Consultant

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.  

 

The Optum Health Informatics Division seeks a Health Informaticist to support the delivery of informatics services to one of our Market Performance Partners (MPPs). The scope of health informatics services includes education and training, new hire onboarding, clinical workflow support, workflow development/enhancement, and ensure our end users overall mastery of the electronic health record and associated technologies.

 

This position will have the unique opportunity to provide direct client end user support. They will support the implementation of various new technology/innovative projects, ensure workflows are developed to drive efficiency and adoption of new technology, proactively looking for efficiencies and workflow enhancements, and use data to drive adoption of technology workflows leading to maximum value realization for our care teams.

 

We are seeking an experienced Health Informaticist with electronic health record and clinical workflow experience who wants to be part of an innovative and forward-thinking team. This position is based in Waukesha, WI; you will have the flexibility to work remotely* with onsite support of our teams when needed as you take on some tough challenges.

 

If you are located in Waukesha, WI, you will have the flexibility to work remotely* as you take on some tough challenges.

 

Primary Responsibilities:

• Provide direct onsite client-facing support as a Health Informaticist when necessary 
• Support new projects/technology implementations by completing current state reviews, participating in future state design, or providing implementation/adoption support
• Proactively use data to assess where there are opportunities to drive adoption of technology
• Support Health Informatics Training Team with the development and roll out of educational content to all end users
• Leverage change management strategies and tactics to support clinical end users and ensure overall adoption of new workflows
• Assess opportunities for technology improvements with data in collaboration with clinician feedback to understand workflows, define problems, and recommend and implement solutions
• Support the development and adoption of standards for evidence-based care practice and collaborate with the training team to create education or training materials as appropriate
• Serve as the client Health Informaticist for optimization solution implementations
• Reviews testing scripts and validates build to ensure clinical relevancy
• Participates in end-user validation activities
• Build consensus among client stakeholders who play a critical role in the client’s ability to successfully implement the identified solutions
• Provide action plans for areas where performance is not tracking to target
• Collaborate with account delivery leaders to ensure health informatics services are delivered effectively to clients

 

Qualified candidates will be expected to effectively demonstrate:

• Self-motivation, individual leadership, and team collaboration skills
• Demonstrated ability to build partnerships and influence others, including working across separate groups to drive commonality and reusability in solutioning 
• Proven relationship management skills in complex situations
• Consultative and collaborative style with demonstrated ability to team with cross-functional teams 

 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5+ years of clinical experience working as an RN, RT and/or MA
• 1+ years of experience working with Epic in an enterprise environment
• Proficiency in MS Office Suite; Word, PowerPoint, Excel
• Reside within a commutable distance to Waukesha, WI
• Driver’s License and access to reliable transportation

 

Preferred Qualifications:

• Experience as a Health Informaticist, utilizing data to drive outcomes, improving experience, and efficiencies
• Experience with leading small to large scale enhancement projects
• In-depth knowledge of Epic and the full implementation lifecycle of Epic’s suite of electronic medical record applications from conception through development into production 
• Proven history of fostering a culture of diversity and inclusion and driving innovation 

 

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

 

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $71,200 to $127,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

 

 

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

 

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.