Digital Experimentation Specialist – Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

 

Quality at Optum means striving for excellence in everything we do in order to help us achieve our Mission. Simply put, it’s in our DNA and why we’re in business – to help people. Our Mission serves as our why; our Values unite us around how we will achieve it. Because when we follow our Mission and live our Values, we deliver Quality. 

 

This role will be part of the A/B Testing & Optimization team that sits within Data & Analytics. It’s a centralized team that supports multiple Optum portals, with this role adding supplementary support to priority products and stakeholders. This is a collaborative, innovative, and close-knit team that aims to deliver actionable results to its partners. There’s plenty of opportunity to contribute and provide value to both the team and larger organization.

 

The Digital Experimentation Specialist works closely with partners from Optum’s Experience Design, Technology, Marketing, Research, Operations, Analytics, Product, and Business teams to lead the development of optimization and testing strategies for digital products and experiences. This individual will be given the opportunity to work with many stakeholders and be part of a collaborative and upbeat team that enables innovation and ideation through a culture of experimentation.

 

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

 

Primary Responsibilities: 

• Build a culture of experimentation within the Product and IT teams that you support
  
• Be an active participant in our Testing & Optimization communities
  
• Collaborate with the Business to solve problems and optimize the user experience
  
• Work closely with cross-organizational stakeholders on strategic priorities and project plans
  
• Translate business needs into effective A/B testing strategies
  
• Create and manage an A/B testing roadmap
  
• Serve as a subject matter expert in designing statistically sound tests towards measuring key metrics
  
• Leverage online and offline data sources to both identify opportunities for and report on A/B tests
  
• Partner with Digital Delivery teams on requirements and user stories
  
• Present and communicate ideas, milestones, and deliverables to stakeholders
  
• Provide ongoing insights to the broader organization

 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 2+ years of experience managing testing and personalization activities, digital product management, or user experience
  
• 2+ years of analytics experience with an ability to articulate and present data-related stories
  
• Familiarity with A/B and multivariate testing tools such as Adobe Target, Optimizely, SiteSpect, etc.
  
• Demonstrated understanding of statistical fundamentals

 

Preferred Qualifications:

• Experience working with a diverse set of stakeholders in an agile environment, including Digital Product Managers, UX Designers, and Engineers
  
• Knowledge of audience segmentation, targeting, and measurement strategies
  
• Experience utilizing MS Office or similar applications
  
• Understanding of relevant professional disciplines, including product management, Web design, usability, and user experience design
  
• Experience with project-based and communication tools (Workfront, Aha, MS Teams)
  
• Knowledge of the digital product space, healthcare, pharmaceuticals, and/or financial services
  
• A curious mindset and proactive work ethic
  
• Ability to extract relevant and actionable insights from research studies
  
• Solid communication skills
  
• Team player with a growth mindset

 

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

 

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $71,200 to $127,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.

 

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

 

 

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

 

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.