Client Development Director – Remote

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

 

The Client Development Director works in tandem with the Sales VP(s) in the development, implementation, ongoing enhancement and evolution of the regional sales business plan and strategy.  Directs the activities associated with executing on the strategy (“working the plan”).   In addition, in conjunction with the VP, helps to favorably position UnitedHealthcare by supporting a compelling value proposition that clearly articulates points of differentiation to consultants and prospects.

 

This position plays an instrumental role in achieving membership goals through the development of prospect and consultant relationships and by positioning UnitedHealthcare as a known and valued business partner.

 

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. 

 

Primary Responsibilities:

• Assist in the development of annual regional sales planning
• Research and understand market opportunities
• Create and direct market research analysis including competitor and customer databases, product and market segment research, customer research & prospecting, prospect’s incumbent relationships, acquisition targeting, and resource library
• In collaboration with Sales Vice President, develop and execute strategies to drive sales results (e.g, regional goals/objectives, communication campaigns)
• Develop systems to analyze and track all data and findings
• Proactively develop and maximize prospect and consultant relationships
• Identify consulting group leaders, critical contacts, practice politics
• Strategize ways to build relationships in the client and consulting community
• Gather intelligence, data and research to effectively identify viable prospects and competitor positioning
• Create effective and meaningful communications
• Set up webinars and briefings related to UHG’s products and capabilities; identify opportunities to capitalize on these engagements to optimize relationship-building
• Attend prospecting meetings, provide expertise and input in to UHG’s tools and resources 
• Document all prospect communication and engagement activities in Merit
• Proactive proposal development
• Identify top 3-5 prospects and create a proactive RFP reflecting potential cost savings, product enhancements and emphasizing UHG’s competitive advantages
• Independently navigate the sales process
• Shepherd RFP’s through the organization including involving appropriate parties, encouraging support for custom or creative solutions where appropriate, advocating for optimal product and pricing, and ensuring quality of responses, reviewing Network Analysis results and working to resolve any identified issues
• Develop Cover Letter and/or Executive Summary for the RFP response
• Maintain pipeline and client info in Merit
• Prepare SVP and internal partners for finalist meetings including researching and cascading information on the client, getting presentation materials together, identifying subject matter expert participants, and confirmation of scheduling.
• Gathering data on follow up questions and provide information to consultants and clients following finalist presentations.
• Act as backup for Sales VPs when not available
• Answer questions from clients, prospects, and consultants
• Be knowledgeable about the status of issues related to potential customers
• Seek quick resolution and answers
• Collaborate with internal business partners to improve operational efficiency and ensure best practices
• Develop collegial relationships with internal partners to maximize productivity of resources, improve quality of output, and evolve tools and products to ensure that best in class is delivered to the marketplace
• Act as a mentor to less experienced team members

 

Competencies:

• Self-Directed
• Problem-Solving Skills
• Strategic Thinker
• Creativity
• Flexibility/Multi-Task Skills
• Process/Project Management Skills
• Excellent written and oral communication skills
• Well-Organized
• High Energy 
• A track record of achievement

 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 7+ years of business experience
• 5+ years of experience in health care sales support
• 3+ years of project management experience
• Business acumen experience and exceptional understanding of sales management process
• History of quickly building relationships, gaining credibility and partnering with business leaders
• Proven excellent listening and communication skills, both verbal and written
• Proven excellent analytical, problem solving, and critical thinking skills
• Proven ability to achieve results in a complex, matrixed environment through influencing and leadership
• Proven ability to organize, manage, and control multiple projects concurrently and prioritize demands
• Proven ability to synthesize information from multiple sources

 

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

 

The salary range for this role is $106,800 to $194,200 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

 

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. 

 

 

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.     

 

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.