Manager Clinical Operations Specialty

For those who want to invent the future of health care, here’s your opportunity. We’re going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Leadership & Team Development: Demonstrated ability to lead, coach, and develop staff. Experience in performance management and fostering a culture of accountability and excellence
• Multitasking & Prioritization: Skilled in managing multiple tasks and priorities simultaneously while maintaining attention to detail and quality
• Flexibility: Willingness to work varied hours, including evenings and weekends, as needed to support operational needs
• Innovation & Process Improvement: Ability to identify inefficiencies and implement innovative solutions to improve patient experience and operational workflows
• Communication: Exceptional verbal and written communication skills. Able to communicate effectively with staff, providers, patients, and leadership across all levels
• Collaboration: Experience working cross-functionally with departments such as clinical teams, billing, IT, and administration
• Provider Relations: Ability to build and maintain strong working relationships with healthcare providers, ensuring alignment on scheduling, patient flow, and service delivery

Technical Skills:

• Proficiency in EHR systems (e.g., Epic, Cerner) and scheduling software
• Familiarity with HIPAA regulations and patient confidentiality standards
• Basic data analysis and reporting skills using all Microsoft tools or similar tools

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 3+ years of leadership experience in healthcare operations
• Proficiency in EHR systems (e.g., Epic, Cerner) and scheduling software
• Familiarity with HIPAA regulations and patient confidentiality standards
• Basic data analysis and reporting skills using Excel or similar tools
• Willingness to work varied hours, including evenings and weekends, as needed to support operational needs

Preferred Qualifications:

• 3+ years of leadership experience in healthcare operations for front desk or patient access roles  
• Bachelor’s degree or experience in Healthcare Administration, Business, or related field

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $71,200 to $127,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.