Job Details2023-01-24T08:23:58+00:00

Director, Product Management – Mobile Center of Excellence – Remote

Requisition Number: 2286511
Job Category: Array
Location: Chicago, IL

Doctor consulting nurse at nurse station.

Careers at UnitedHealth Group

We’re creating opportunities in every corner of the health care marketplace to improve lives while we’re building careers. At UnitedHealth Group, we support you with the latest tools, advanced training and the combined strength of high caliber co-workers who share your passion, your energy and your commitment to quality. Join us and start doing your life’s best work.SM

Technology

At UnitedHealth Group, we’re not just using technology to help millions receive care, we’re evolving it. From the most advanced development tools and methodologies to the highest levels of cybersecurity, we’re doing, sharing and learning new ways to make technology and health care work better every day. Join us and you’ll be challenged to do your life’s best work.SM

Clinical

Compassion. It’s the starting point for health care providers like you and it’s what drives us every day as we put our exceptional skills together with a real feeling of caring for others. This is a place where your impact goes beyond providing care one patient at a time. Because here, every day, you’re also providing leadership and contributing in ways that can affect millions for years to come. Ready for a new path? Learn more, and start doing your life’s best work.SM

Customer Service

Our customer service & claims teams are helping people from around the world. We can bring out your best as you put your listening, analytical and problem solving skills to work in a setting that is geared to helping improve lives and enhance health care for millions. Here, you’ll discover a wealth of pathways for professional growth within Customer Service and across our global economy. Join us and find out why this the place to do your life’s best work.SM

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

 

We are looking for an experienced product management leader of mobile applications with proven results and a passion for innovation. This role will be at the core of defining a vision and executing a broad-based strategy for Consumer mobile applications at Optum.

 

Director of Product Management will play a central role in leading Mobile Center of Excellence (mCOE) efforts, consulting on mobile app guidance, best practices and oversight, and aligning various mobile apps to the overall Optum mobile growth strategy. The individual will work closely with other product and technology executives across all Optum to set strategic objectives and be a key driver in the planning, development, and implementation of mobile apps while keeping an eye out for wider Optum efficiencies & synergies. This role will also drive large Mobile enterprise-level initiatives to bring to market new products, optimize user engagement, or increase usage and conversions. The Director will collaborate with cross-functional teams to identify opportunities for consolidation and improvement and ensure that the company’s mobile presence remains competitive and innovative.

 

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. 

 

Primary Responsibilities: 

  • Lead teams to optimize app performance and CX by monitoring key business and user metrics, collaborating with Business, Marketing, Research, Digital, and Data Analytic teams
  • Analyze app performance, identify areas for improvement, and develop strategies to accelerate growth, drive user acquisition, retention, and overall app success
  • Develop metrics to measure success of mobile app features, analyze results, and partner across the organization to develop action plans and enhancement recommendations
  • Drive the full product life cycle of mobile app development with focus on innovation, customer satisfaction, task completion, increased conversion, growth, and retention
  • Develop strategy, business cases, and roadmaps for existing iOS and Android Apps
  • Stay current with mobile app development trends, tools, and technologies. Provide direction, guidance, and oversight to all Mobile App teams across Optum ecosystem
  • Collaborate with Engineering, UX/UI team to develop intuitive features and app interfaces
  • Define product requirements and coordinate development efforts as the product leader
  • Setup processes and best practices for optimal creation & maintenance of Mobile Apps
  • Ensure that all Optum mobile apps are aligned to overall Optum mobile app strategy
  • Conduct internal app audits and identify gaps and areas for enhancements
  • Stay updated on emerging trends and best practices in mobile app area
  • Report on platform/OS updates and changes and their impact on mobile experiences
  • Partner with app teams across Optum on exploration of new capabilities and features
  • Advocate for mobile-first or mobile-centric strategies within the broader product management team and organization, emphasizing the importance of mobile user experience and engagement

 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications: 

  • 10+ years of experience in Product Management with direct-to-consumer experiences
  • 10+ years of experience working collaboratively with engineering and design teams
  • 5+ years of experience delivering mobile apps
  • 5+ years of experience leading, hiring, managing, and developing product managers
  • Product experience of working with various digital technologies and technology stacks
  • Understanding of mobile UX/UI best practices, SEO, analytics, and digital marketing principles
  • Knowledge of mobile design trends and responsive web development
  • Robust competency in leading product innovation and raising the quality bar

  

Preferred Qualifications: 

  • In-depth leadership experience in product management, strategy development, and writing business cases for mobile apps
  • Strategic and tactical experience designing, building, and delivering products & services
  • Ability to drive alignment across senior executives, business leads and technical leads
  • Proven track record of delivering high-quality, innovative consumer experiences at scale
  • Excellent analytical, problem-solving, and project management abilities

 

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

 

The salary range for this role is $124,500 to $239,400 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

 

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.   

 

 

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

 

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.  

Additional Job Detail Information

Requisition Number 2286511

Business Segment Cust. Office & Enterprise Mrkt

Employee Status Regular

Job Level Director

Travel Yes, 10 % of the Time

Is_Internal:
Internal

Overtime Status Exempt

Schedule Full-time

Shift Day Job

Telecommuter Position Yes

Our Hiring Process

We want you to know what our hiring process looks like. Watch the video and find out what to expect along the way.

Careers at Optum

If you want to use your abilities to help us challenge the status quo and achieve on our ambitious mission, this is the right place for you. We are creating and delivering quality health care solutions that deeply impact the health care system. And this means opportunities for people like you to grow and innovate with us.

Closing the GAP

Our team members help close the gap in health care. Take a closer look and see how Lisa helps members navigate a complex health care system.

Our Blog

Telecommuting During COVID-19

Here at UnitedHealth Group, we've adjusted the way we work as a result of COVID-19. At this moment, 90% of our non-clinical staff is working from home around the globe, prior to COVID-19 42% of our non-clinical staff was already working from home. This is a change for many of our employees, so we provided them with tips to set them up for success. If you find yourself in unfamiliar territory working remotely for the first time, we hope you'll find these useful.

9 Ways to Nail a Phone Interview

Phone interviews are hard! Even for the most skilled communicators. You don’t have the benefits of being able to see a person and read their expressions. You are wondering… am I being understood? Did I say enough? Am I rambling?

Do you have what it takes to Telecommute?

As an organization, UnitedHealth Group strives to provide our employees with the best tools possible to encourage success. Through our technology advancements we’ve been able to provide work/life flexibility via telecommuting to over 25% of our employees. While working remotely can provide significant advantages, it’s not for everyone. See if these few things line up with your personality and goals as a professional.

Our Blog

Our Blog

If you’ve been referred to a position at UnitedHealth Group, make the most of the opportunity

At UnitedHealth Group we utilize many avenues to find the right candidates to fill open positions. One of which, involves asking our current employees to refer the people they know that would be a good fit for the company. Our employees have great insight into what makes someone successful here. By utilizing their referrals for potential candidates, we have a trusted source that we can rely on to help build our elite team.

Committing to Inclusion and Diversity and Finding the Courage to Lead

In the first post of this two-part blog, we heard from Gyasi C., Vice President of Strategy, UnitedHealthcare, part of UnitedHealth Group, about the Inclusion and Diversity Councils. We continue our conversation and learn about the commitment and courage needed to become an industry leader in diversity and inclusion.

Our Blog


Go to Top