Advisory Services Consultant – Minneapolis, MN

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.  

The Advisory Services Consultant (Minneapolis, MN) is part of the Optum Advisory – Enterprise Delivery Services (EDS) consulting practice. Enterprise Delivery Services (EDS) is a rapidly growing business that serves clients across the health care ecosystem. We provide on-demand access to consulting talent with unparalleled experience and combine it with premium customer care and flexible contracting, allowing clients to focus on their core capabilities and create an agile workforce that scales with the demands of their business.

Our consultants are engaged to support both internal teams within UnitedHealth Group and external commercial clients in one or more of the following areas:

• Project and Program Management
• Agile based consultant roles
• Business Analysis
• Product Management
• Process Improvement
• Change Management
• Quality Assurance
• Data Analysis and Reporting
• Communications
• Training

Primary Responsibilities:

• Collaborate with business and technology teams to identify issues, establish objectives, develop recommendations, and implement solutions for our clients 
• Perform project management duties including the creation of status reports, work plans, and presentations to client leadership  
• Monitor and document project milestones and outcomes throughout the project lifecycle 
• Develop, communicate, and implement project risk and issue management plans and strategies
• Drive outcomes without direct authority, engaging team members in a cross-functional environment
• Conduct research studies that may include collecting, analyzing, trending, and presenting data and recommendations to management
• Define, develop, and document business requirements to ensure clients’ needs are captured and delivered 
• Work closely with Developers, Quality Assurance Analysts, Architects, Business Partners, and other Technology teams to ensure requirements and design are completely understood  
• Assist in quality assurance and user acceptance testing by writing test scripts, executing test cases, and documenting defects
• Effectively build and maintain relationships with internal and external clients
• Provide clear communications (oral and written) and share knowledge at all levels of the organization

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 2+ years of experience in Project and/or Product Management role within a healthcare environment
• 2+ years of Process Improvement experience  
• 1+ years of building/creating project deliverables with the ability to manage complex work-streams in a client facing role
• 1+ years of experience working in an Agile environment
• 6+ months of experience with CA Agile, Rally, JIRA, or similar application
• Ability to accommodate 25% travel when needed

Preferred Qualifications:

• Agile / Scrum certified
• Experience working in a professional consulting organization or working in a healthcare leadership role
• Experience in all phases of the Software Development Life Cycle (SDLC)
• Experience in digital health or consumer digital products or services  
• Experience in a large matrixed environment
• Proven ability to work in a highly technical, fast-paced environment
• Proven solid interpersonal skills

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $71,200 to $127,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.