Product Manager

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Manages a specific good or service available externally on the market that can be sold stand-alone, and that directly generates revenue. Responsible for the full product lifecycle management, including: strategy, design, development, management and end of life of new, existing or acquisition products. Leverage market insights to understand market/customer needs to identify new opportunities or make adjustments to current product offerings. Accountable for delivering product performance against expectations and updates changes to a product portfolio to improve competitive position, and optimal product performance to meet customer and market needs. Accountable to and/or own the P&L. Partner with internal or external stakeholders (key customers, product partnerships, etc.) to define and drive future product direction. Generally work is self-directed and not prescribed.

Primary Responsibilities:

• Product Manager for US Healthcare IT product or portfolio of products
• Define and drive product strategy & Roadmap for products
• Clearly articulate product vision, strategy and roadmap to engineering team effectively as and when needed
• Owner of portfolio backlog and roadmap execution
• Collaborate with UX & engineering team to drive product design
• Identifies and accesses relevant data to build compelling business case in self-directed manner
• Consistent value delivery based on business MBOs
• Drive system demo to stakeholders and customers
• Prioritize backlog at feature and user story level with complete understanding of feature
• Effective action on feedback received during retro meetings
• Identify potential issues and pro-actively develops mitigation plans
• Build & drive culture of innovation in the portfolio
• Able to collaborate with various teams (business, engineering, product, ops) to drive common objective and help achieving outcomes
• Able to perform win/loss analysis to determine product roadmap
• Works with less structured, more complex issues
• Serves as a resource to others
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Undergraduate degree or equivalent experience.
• Expertise in driving cost/benefit analysis and track forecast to ensure the product is performing as expected
• Expertise in applying data-driven knowledge and best practices to improve product
• Expertise in gathering requirements from the business, documenting and maintaining product backlog/roadmap
• Expertise in process improvement, workflow, benchmarking and / or evaluation of business processes required
• Understanding and ability to conduct meaningful conversation with technology team on various existing and emerging technologies and overall solution space
• Good knowledge of payer and provider space and idea about medical coding, risk adjustment models
• Working knowledge of medicaid state specific cycles for payments
• Working knowledge of various tools such as Aha, Rally etc.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone – of every race, gender, sexuality, age, location and income – deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

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