Product Manager, Payment – Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Works as a product owner and manages product backlog for one or two development scrum teams in the area of healthcare payments and remittance distribution.
• Gathers and analyzes key metric data to support key decision making between product leadership and Enterprise stakeholders. Recommends actions to achieve organizational value performance objectives
• Influences the product backlog and crafting user stories and sign off on feature acceptance, all the while adhering to the agile process constituted for the managing the project. This Product Manager shall work closely with other product leaders and development teams for the requirements analysis & solutions design
• Maintains an iterative deployment roadmap to delivering value and thought leadership to maximize product effectiveness. Connects business objective and product delivery to the KPIs of the organization and the value created
• Works with matrix partners to translate required capabilities into concrete operational processes and measurement plans. Translates required capabilities into requirements for engineering teams
• Validates requirements via pilots; Pro-actively identifies needs/priorities of audience and provides relevant information when sharing insights, including facts and explanation of decision-making criteria
• Manages product/project deployment plans and impact to KPIs. Identifies potential issues with product builds and integrations, pro-actively develops mitigation plans; Assists in removing obstacles, resolves conflicts and ensures alignment with stakeholders
• Defines and tracks key performance indications (KPIs) to measure the success of product, iterating based on data-driven insights
• Conducts market research and competitive analysis to identify market trends, customer needs, and opportunities for product differentiation

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 3+ years of experience with healthcare payments or revenue cycle management operations
• 3+ years of product management experience
• 3+ years of experience in development and communicating project plans and/or roadmaps of activities to achieve the Product Strategy
• 3+ years of experience prioritizing work efforts across matrixed teams
• 3+ years of experience working with multiple teams/stakeholders to gather and document detailed business and technical requirements
• 3+ years of direct experience conducting process analysis, requirements definition, and use-case analysis and data analytics

Preferred Qualifications:

• Experience with Jira, Aha, Rally or other product management tools 
• Experience of managing common requirements that intersects with diverse stakeholder groups using techniques such as mind maps, event storming etc.
• Experience with SQL, Databrick, Power BI or Tableau to analyze data
• Experience working with APIs and Real-time Events (APIs, Webhook)
• Skilled in writing business facing release documentation for product features
• Knowledge of payment lifecycle for ACH and Credit Card payments
• Knowledge of healthcare EDI services 270/271 and 834/835

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

The salary range for this role is $89,800 to $176,700 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.