Job Details2023-01-24T08:23:58+00:00

Capability Analyst

Requisition Number: 2333916
Job Category: Array
Location: Gurgaon, Haryana

Doctor consulting nurse at nurse station.

Careers at UnitedHealth Group

We’re creating opportunities in every corner of the health care marketplace to improve lives while we’re building careers. At UnitedHealth Group, we support you with the latest tools, advanced training and the combined strength of high caliber co-workers who share your passion, your energy and your commitment to quality. Join us and start doing your life’s best work.SM

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Customer Service

Our customer service & claims teams are helping people from around the world. We can bring out your best as you put your listening, analytical and problem solving skills to work in a setting that is geared to helping improve lives and enhance health care for millions. Here, you’ll discover a wealth of pathways for professional growth within Customer Service and across our global economy. Join us and find out why this the place to do your life’s best work.SM

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

  • Write features and user stories, including the documentation of user story acceptance criteria
  • Collaborate with the scrum team, product manager and key business stakeholders to ensure designs meet business needs and user stories
  • Work with the scrum team to accurately size features and user stories
  • Plan sprints with the scrum team to communicate and manage delivery timelines
  • Maintain a prioritized backlog of features/user stories that align with the product management roadmap
  • Keep a healthy prioritized backlog (2-3 sprints worth of ready work)
  • Support testing as needed
  • Participate in agile scrum ceremonies (retrospectives, refinements, sizing, planning, etc.)
  • Manage risks, issues, and project dependencies for assigned products
  • Perform production validation and release checkouts with the product manager to ensure that new features are functioning as expected
  • Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

  • 4+ years working in a complex, matrixed organization
  • 4+ years of experience with scrum and agile software development processes
  • 4+ years of product management (or equivalent) experience
  • Experience using data to analyze opportunities and outcomes to drive decisions
  • Experience utilizing solid collaboration and communication skills to work effectively in a virtual environment
  • Experience utilizing solid organizational skills
  • Experience working with engineers and designers to create great user experiences
  • Knowledge and understanding of how a product works from a technology lens with the ability to explain it (coding or drawing an architecture diagram is not necessary)
  • Agile methodology knowledge

Preferred Qualifications:

  • 3+ years knowledge with health industry and/or pharmacy
  • 1+ years of experience using predictive and/or consumer analytics
  • 1+ years knowledge of pharmacy & benefits pricing
  • Experience with Aha and Rally
  • Experience in the pharmacy business
  • Knowledge of Rally
  • Understanding of Oracle
  • Familiarity with delivery and fulfillment processes
  • Familiarity with MS Azure/Cloud

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

Additional Job Detail Information

Requisition Number 2333916

Business Segment Optum Global Advantage

Employee Status Regular

Travel No

Is_Internal:
External

Overtime Status Exempt

Schedule Full-time

Shift Day Job

Telecommuter Position No

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