Digital Product Manager – US Healthcare Domain Experience

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Designs, develops, and manages activities for a specific digital/mobile product or group of products for the full product lifecycle including strategy/design, product definition and planning through production, release, and end of life with a focus on digital, mobile, or web-based products. Researches and analyzes market conditions and identifies key consumer trends and opportunities for product innovation/enhancements. Has in depth knowledge of digital/mobile technology and industry trends (i.e., web design/usability, android, iOS, React Native, domain experience). Determines product features and functions based on internal and external needs and oversees product development liaising with cross functional teams including development, design, research, marketing and the business. Role is often working in the agile dev process and maintaining backlog of user stories. Prepares product documents and supports sales and marketing with the necessary product knowledge and technical expertise. Uses market feedback to evaluate product functionality and drives present/future product direction. Accountable to and/or own the P&L including delivering product performance against expectations and updates changes to a product portfolio to improve competitive position, and optimal product performance to meet customer and market needs. If the role is not responsible for a digital/mobile product, use the Product Management job function. If role requires computer science and software engineering skills/ability to code or build digital solutions, use Technical Product Management job function.

Primary Responsibilities:

• Work closely with onsite & offshore teams for the requirements analysis & solutions design
• Play a leading role in managing the product backlog and crafting user stories and sign off on feature acceptance, all the while adhering to the agile process constituted for managing the project
• Interface with the engineering team assessing capabilities and alternatives and owning the definition and prioritization of product releases
• Create release notes, demo scripts, conduct feature demos for stakeholders, and conduct product demos for stakeholders/clients
• Define and drive product strategy and roadmap for products
• Clearly articulate product vision, strategy, and roadmap to engineering team effectively as and when needed
• Collaborate with UX and the engineering team to drive product design
• Identify and access relevant data to build compelling business cases in self-directed manner
• Consistent value delivery based on business MBOs |Drive system demo to stakeholders and customers
• Prioritize backlog at feature and user story level with complete understanding of feature
• Effective action on feedback received during retro meetings
• Identify potential issues and proactively develop mitigation plans
• Build & drive culture of innovation in the portfolio
• Well versed in Medical or Rx Claims Adjudication
• Act as a “Feature CEO” for the Product
• Needs to come from the healthcare/healthcare informatics sector
• Analyzes and investigates
• Provides explanations and interpretations within area of expertise
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Eligibility
To apply to an internal job, employees must meet the following criteria:

• Minimum of 12 months in the current role.  
• Not on Active CAP at the time of applying for the IJP
• Employees designated currently for G26 & G27 can apply for this position
• Employees must notify their Current Manager before applying for the IJP
• Last Common Review rating should be Meeting Expectations or Exceeding Expectations

Required Qualifications:

• BTech B.Pharm/BDS/MBBS/ with an MBA and a sound knowledge of Business Analyst/Product Owner Roles. We can consider candidates with solid healthcare background but does not possess an MBA, provided they match other criteria listed
• 7+ years of experience for Digital Product Mgr (SG27), with experience in working with Healthcare IT Industry
• Knowledgeable about MVP development and product launch
• Proficiency in developing and executing product strategy and roadmaps
• Proven astute logical reasoning and effective communication skills
• Proven skilled at outlining the technical and functional characteristics of the product roadmap
• Proven well-versed in the healthcare industry, PBM sector, core prescription adjudication system, prescription specialty subsystem, and prescription member workflow
• Proven to work in conjunction with the stakeholder team to comprehend business needs, translate them into features and user stories, and monitor the product backlog and plan
• Proven ability to create wireframes, acceptance criteria, and user stories
• Proven superior communication skills

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.