Diversity in Clinical Leadership: 7 things to know from Dr. David Williams

We’re committed to diversity and inclusion in everything we do. It’s ultimately what helps us understand a variety of perspectives and provide quality care to our diverse member population. If you’re interested in working for an organization that values diversity, this leader interview is a must read. We had the privilege of talking with Dr. David Williams, a Regional Vice President and Senior Medical Director with UnitedHealthcare, part of the UnitedHealth Group family of businesses, about his view on diversity here.

Let’s get to know you, Dr. Williams. When you’re not working as a Sr. Medical Director, what do you enjoy outside of work? Do you see any overlap between your career and your passion?

I really enjoy spending time with family doing community service together. It was instilled in me at an early age that the best surprises in life come from service to others. This aligns with our company mission to help people live healthier lives and to help make the health system work better for everyone.

How would you describe the culture at UnitedHealth Group?

UnitedHealth Group has a unique set of cultural values that touch on the common unity of all ethnic groups and diverse backgrounds. For example, relationships are key to the initial understanding of another person’s culture; whether that be a co-worker or a member. Integrity demands that we respect one another and honor our commitments.

Why is it important for a company to put an emphasis on diversity?

It allows for diversity of thought, which is foundationally based on our life experiences. It also allows for a minority view point to be heard. There is value in every life lived.

How does a diverse work environment help people be more successful? Have you experienced this in your own career path with UnitedHealth Group?

Our members and workforce are very diverse. This diverse workforce allows us to understand our members where they are and develop solutions to move them forward in their health care journey. For example, African-American women have some of the worst health outcomes related to pregnancy and their newborns. My work in Mississippi has led to a pilot with National Healthy Start to implement a new care management model for high-risk pregnant women to incorporate the community and help develop skills for the father.

Top 3 things to be successful in your career as a Clinical leader, go!

1. You have to be curious

2. You have to be able to develop and leverage relationships

3. You have to be empathetic

How do you feel you make an impact as a clinical leader in a corporate setting?

Mississippi has traditionally been at the bottom of every health ranking indices. I view this as Mississippi having the greatest opportunity to help its citizens. I work every day to improve the health care infrastructure for all of our members in the Southeast. UnitedHealthcare gives me the opportunity to do this work in a thoughtful, deliberate way.

What is one piece of advice you would give someone interested in pursuing a clinical leadership role in a corporate setting?

I would encourage them to raise their hand for service. Listen to that internal voice that speaks to you to say something about moving forward in your career. You never know what will provide that spark for change.

Learn more about Clinical careers at UnitedHealth Group.